List yourPropertywith stay viaduct
Stay Viaduct offers a premium property management service that maximises your property’s potential. From effective marketing to meticulous maintenance, our team handles every detail to ensure your property thrives in Auckland’s competitive accommodation market. Let us take care of your property so you can enjoy a truly hands-off investment.
Your premier Auckland property management for short-term rentals
Maximise Year-Round Rental Income in Auckland
Proactive Client Acquisition
Market dominance
Adaptive revenue strategies
Conference room hire available
Legal Compliance and Property Protection
High-Quality Marketing Expertise
Unlock your property’s full potential with Stay Viaduct
Maximise your visibility
We list your property on all the third-party booking platforms that you need.
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We do the fundamentals right
Expertise in Auckland property management
With extensive experience in Auckland’s property market, Stay Viaduct secures high occupancy rates and guest satisfaction. Our professional management strategy attracts quality tenants and maximizes the profitability of your investment.
Experienced team
Our team of experts in guest relations, housekeeping, and maintenance delivers exceptional service, enhancing the overall guest experience and ensuring your property is consistently well-managed.
Customised revenue strategies
We employ flexible, market-responsive pricing strategies to keep your property competitive and ensure optimal returns, adapting to Auckland’s dynamic rental market.
Eco-friendly amenities
Stay Viaduct prioritizes sustainability by providing eco-friendly amenities, which appeal to environmentally conscious guests and contribute to a positive brand image.
Personal concierge check in
Guests enjoy a seamless arrival experience through our complimentary, in-person meet and greet service, creating a memorable first impression and fostering positive reviews.
24/7 customer service
Our in-house customer service team provides guests with prompt support, which not only enhances their experience but also helps maintain high listing rankings, driving greater exposure and occupancy.
Seamless 24/7 check in
With digital door locks and swipe card access managed through our secure, monitored office, guests can access the property anytime, accommodating travelers from any time zone. This convenience promotes guest satisfaction and encourages repeat bookings.
Advanced guest screening
Our rigorous guest screening process, including age requirements and adherence to house rules, ensures guests are a good match for your property, safeguarding the condition and reputation of your investment.
Comprehensive platform integration
Leveraging top software, we manage your property across major booking platforms to enhance listing visibility, ensure booking accuracy, and maximize occupancy rates for your property.
Short-term readiness assistance
Our property preparation services transform and optimize properties for short-term rentals, allowing investors to capitalize on earning potential without incurring excessive setup costs. We provide tailored recommendations and exclusive supplier discounts.
Bond management
To protect your property, we manage security bonds using advanced chargeback protection technology, ensuring your investment is covered in case of incidents (not applicable for Airbnb listings).
Exclusive guest discounts
By offering special guest perks like priority restaurant access, complimentary bubbles on arrival, and free pool access at Tepid Baths, we attract quality guests and provide a distinguished experience that encourages positive reviews and repeat stays.
Comprehensive services tailored for property owners
When you partner with Stay Viaduct, we manage everything your property needs to operate smoothly and profitably. Our full-service management approach is designed to give owners peace of mind.
Guest screening & relations
In-house housekeeping
24/7 maintenance support
Marketing and promotion
Our team utilises cutting-edge digital marketing techniques to ensure your property reaches the right audience. We highlight your property’s best features, appeal to business travellers, and optimise listings for popular accommodation platforms.
Revenue maximisation strategies
Stay Viaduct’s team utilises a data-driven approach to ensure your property achieves its full income potential.
Dedicated owner support
We understand that listing a property can be a significant commitment. That’s why Stay Viaduct offers a dedicated support service for owners, providing clear communication, responsive service, and a transparent approach to property management.
Monthly performance reports
Keep track of your property’s performance with regular, easy-to-understand reports on occupancy, revenue, and maintenance. Most other companies don’t do this.
Transparent billing
Our billing process is clear and straightforward, with no hidden fees—only quality service you can trust.
Flexible invoicing options
Choose a billing frequency that suits your needs, with invoicing tailored to your preferred schedule.
Hear from the owners
Katie Read of Stay Viaduct is the manager of our Heritage Towers apartment and her professional approach, efficient manner and responsiveness is what most impressed us when considering a suitable agency. Katie is solutions driven, customer focused and the results speak for themselves.
Stay Viaduct have done an outstanding job of looking after my property for the past 3 years. Their excellent management of all the small and big tasks, and working across multiple booking platforms, has allowed me to leave everything in their capable hands. Their strong relationships with returnee clients and consistent positive reviews are a testament to their high service standards. Every time I visit, the condition and presentation of my apartment remains pristine.
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I’ve had an excellent experience with Stay Viaduct. They have managed our short & medium term rentals for over 4 years, including navigating the tough rental market over Covid. Highly recommend them.
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I live in Hawke’s Bay so Katie & Annabelle manage my Auckland apartment for me. They keep it busy when I’m not using it which shows a good return and they maintain it to a very high standard. I recently decided to renovate and Katie managed the full renovation for me, updating the property to a modern standard to achieve a higher quality guests & returns. I was completely hands off which suited me and it was done very quickly and cost effectively. I couldn’t recommend Katie and Annabelle highly enough.
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I have been working with Stay Viaduct for the past three years, and highly recommend them to any property owner looking for reliable and efficient management services. They have managed to fill my property during the slow winter months by securing medium-term guests, ensuring that my property never sits vacant and achieved excellent rates during the summer. Additionally, they have maintained my property to a high standard, taking care of every detail with professionalism and care.
Katie and the Stay Viaduct team are awesome. Great communication, good recommendations based on what’s best for your investment and they take excellent care of the property. All this personally and professionally delivered. Very happy.
Katie Read of Stay Viaduct is the manager of our Heritage Towers apartment and her professional approach, efficient manner and responsiveness is what most impressed us when considering a suitable agency. Katie is solutions driven, customer focused and the results speak for themselves.
Stay Viaduct was able to assist in the smooth exit from the hotel pool and then managed a complete refurbishment without needing our owner input, just an agreed budget. We had seen what they had achieved with other renovations and completely trusted Katie to do a great job, which she did. We are thrilled with the way the apartment looks.
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We have had the absolute pleasure of working with Katie & Stay Viaduct to manage our investment property. She always takes the time to personally communicate with us, answering any questions and addressing any issues with genuine care and professionalism. Her attention to detail in hosting is second to none - every guest is thoroughly vetted to ensure a great fit, and once booked, they are made to feel truly welcome. Knowing that both our property and our guests are so well looked after gives us complete peace of mind. We couldn't recommend her highly enough!
Frequently Asked Questions
What types of properties are best suited for Stay Viaduct’s property management services?
We manage premium properties in Auckland’s Viaduct Harbour area, from modern apartments to high-end complexes that cater to corporate and short-term guests.
How does Stay Viaduct ensure my property remains profitable?
Our team uses dynamic pricing and in-depth market analysis to set optimal rates. We also target high-quality guests to keep occupancy rates high.
What level of involvement is required from property owners?
We handle everything from guest screening to maintenance so you can enjoy a hands-off experience. However, we keep you informed with regular updates and are always available to discuss your preferences.
Is there a minimum term for Stay Viaduct’s property management services?
While we encourage long-term partner ships, our contracts are flexible, allowing you to choose the arrangement that best suits your needs.
startmaximisingyour properties potential
Join Auckland’s premier accommodation network and let Stay Viaduct transform your property into a thriving, high-quality rental. With a team dedicated to maximising your property’s value, we make it easy for you to enjoy the rewards of property ownership without the hassle.
