Experience
Luxury

Stay Viaduct privacy policy

Effective Date: [Insert Date]

At Stay Viaduct, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a booking with us.

1. Information We Collect

  • Personal Information: Name, address, email, phone number, payment details, and identification documents.
  • Booking Information: Dates of stay, Property details, special requests.
  • Usage Data: IP address, browser type, operating system, pages visited, and time spent on the website.
  • Cookies and Tracking Technologies: To enhance user experience and gather analytics.

2. How We Use Your Information

  • Booking Management: To process and manage your reservations, including payments and confirmations.
  • Communication: To respond to inquiries, provide customer support, and send updates related to your booking.
  • Service Improvement: To analyze usage patterns and improve our website and services.
  • Marketing: With your consent, to send promotional materials and offers.
  • Legal Obligations: To comply with legal requirements and protect our rights.

3. How We Share Your Information

  • Service Providers: We may share your information with trusted third-party providers who assist in operating our website, processing payments, and delivering services.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

  • Protection Measures: We implement industry-standard security measures, including encryption and secure servers, to protect your personal information.
  • Access Control: Access to personal data is restricted to authorized personnel only.
  • Data Breach Response: In the event of a data breach, we will notify affected individuals and take appropriate measures to mitigate the impact.

5. Your Rights

  • Access and Correction: You have the right to access and update your personal information.
  • Deletion: You can request the deletion of your personal data, subject to certain conditions.
  • Opt-Out: You can opt-out of receiving marketing communications at any time.
  • Data Portability: You have the right to receive your personal data in a structured, commonly used format.

6. Cookies and Tracking Technologies

  • Usage: We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic.
  • Control: You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

10. Contact Information

For any questions or concerns regarding these Terms, please contact us at: